:root{--b:#145baa;--b2:#2a8bf2;--g:#27aa78;--r:#ef4e5a;--p:#6f5bbe;--gold:#f6b023;--ink:#233041;--muted:#6f7d8c;--bd:#dce6f1;--bg:#edf6ff}*{box-sizing:border-box}html,body{margin:0;padding:0}body{color:var(--ink);background:linear-gradient(180deg,var(--bg),#fff);min-height:100vh;font-family:Inter,system-ui,-apple-system,Segoe UI,Arial,sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer}.app{width:min(100%,560px);min-height:100vh;margin:auto;padding:16px}.brand{text-align:center;padding:8px}.logo{background:var(--b);color:#fff;border-radius:17px;place-items:center;width:58px;height:58px;margin:auto;font-size:26px;display:grid;overflow:hidden}.logo img{object-fit:contain;width:100%;height:100%}.brand h1{margin:9px 0 3px;font-size:18px}.brand p{color:var(--muted);margin:0;font-size:13px}.progress{gap:6px;margin:8px 2px 14px;display:flex}.progress span{background:#dfe8f3;border-radius:99px;flex:1;height:4px}.progress span.active{background:var(--b2)}.screen{animation:.22s fade}@keyframes fade{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}.card{border:1px solid var(--bd);background:#fff;border-radius:24px;padding:24px;box-shadow:0 16px 45px #145baa1a}.center{text-align:center}.eyebrow{letter-spacing:.05em;color:var(--b2);text-transform:uppercase;font-size:12px;font-weight:800}h2{margin:8px 0 12px;font-size:25px;line-height:1.18}.lead{color:var(--muted);margin:0;font-size:15px;line-height:1.6}.icon,.google,.thanks{border-radius:22px;place-items:center;width:76px;height:76px;margin:0 auto 16px;display:grid}.icon{background:#eaf4ff;font-size:36px}.google{border:1px solid var(--bd);background:#fff;font-size:42px}.google span{background:linear-gradient(45deg,#4285f4,#34a853,#fbbc05,#ea4335);color:#0000;-webkit-background-clip:text;font-weight:900}.thanks{color:var(--g);background:#e8f8f1;border-radius:50%;font-size:42px}.stars{justify-content:center;gap:3px;margin:22px 0 6px;display:flex}.star{color:#d5dee8;background:0 0;border:0;width:50px;height:50px;padding:0;font-size:37px}.star.selected{color:var(--gold)}.star-label{text-align:center;color:var(--muted);min-height:20px;font-size:13px}.btn{background:var(--b2);color:#fff;text-align:center;border:0;border-radius:14px;width:100%;margin-top:16px;padding:14px 16px;font-weight:800;text-decoration:none;display:block;box-shadow:0 7px 18px #2a8bf233}.btn.green{background:var(--g)}.btn.red{background:var(--r)}.btn.purple{background:var(--p)}.btn:disabled{opacity:.45;cursor:not-allowed}.skip{width:100%;color:var(--muted);background:0 0;border:0;min-height:44px;margin-top:6px;font-size:14px;text-decoration:underline;display:block}.criteria{margin-top:18px}.criterion{border-bottom:1px solid #edf1f6;padding:13px 0}.criterion:last-child{border-bottom:0}.criterion-head{justify-content:space-between;align-items:center;gap:8px;font-size:14px;font-weight:700;display:flex}.mini{display:flex}.mini button{color:#d6e0ea;touch-action:manipulation;background:0 0;border:0;min-width:36px;min-height:40px;padding:0 2px;font-size:26px;line-height:1}.mini button.sel{color:var(--gold)}.field{margin-top:18px}label{margin-bottom:8px;font-size:13px;font-weight:800;display:block}textarea,input[type=text],input[type=email],input[type=tel]{border:1px solid var(--bd);width:100%;color:var(--ink);background:#fbfdff;border-radius:13px;outline:0;padding:13px 14px}textarea{resize:vertical;min-height:100px}.complaint{background:#fff8e6;border:1px solid #f6df9f;border-radius:15px;margin-top:18px;padding:14px}.switchrow{align-items:center;gap:12px;display:flex}.switch{background:#ccd7e2;border:0;border-radius:30px;flex:none;width:54px;height:32px;padding:0;position:relative}.switch i{background:#fff;border-radius:50%;width:26px;height:26px;transition:all .2s;position:absolute;top:3px;left:3px}.switch.on{background:var(--r)}.switch.on i{left:25px}.switchtext strong{font-size:14px;display:block}.switchtext span{color:var(--muted);margin-top:3px;font-size:12px;display:block}.upload{text-align:center;background:#f5faff;border:1.5px dashed #a9c7e7;border-radius:15px;padding:18px;display:block}.upload input{display:none}.upload p{color:var(--muted);margin:7px 0 0;font-size:12px}.preview{grid-template-columns:repeat(3,1fr);gap:8px;margin-top:10px;display:grid}.thumb{background:#edf3f9;border-radius:10px;height:90px;position:relative;overflow:hidden}.thumb img,.thumb video{object-fit:cover;width:100%;height:100%}.thumb .remove{color:#fff;text-align:center;cursor:pointer;background:#0009;border:0;border-radius:50%;width:32px;height:32px;padding:0;font-size:18px;line-height:32px;position:absolute;top:2px;right:2px}.thumb small{color:#fff;background:#0009;border-radius:6px;padding:1px 5px;font-size:10px;position:absolute;bottom:4px;left:4px}.notice{color:#49617a;background:#f1f7ff;border-radius:12px;margin-top:14px;padding:12px 14px;font-size:12px}.error{color:var(--r);margin-top:7px;font-size:12px}.consent{align-items:flex-start;gap:10px;margin-top:14px;font-size:13px;font-weight:500;display:flex}.consent input{width:18px;height:18px;margin-top:3px}.footer{text-align:center;color:#9aa7b4;padding:18px 0;font-size:11px}.footer a{color:#9aa7b4;margin:0 6px}.lang{justify-content:center;gap:6px;margin-top:6px;display:flex}.lang button{border:1px solid var(--bd);min-width:44px;min-height:34px;color:var(--muted);background:#fff;border-radius:99px;padding:4px 12px;font-size:13px}.lang button.on{background:var(--b2);color:#fff;border-color:var(--b2)}.hp{opacity:0;width:0;height:0;position:absolute;top:-9999px;left:-9999px}@media (max-width:380px){.criterion-head{flex-direction:column;align-items:flex-start;gap:4px}.mini{margin-left:-2px}}.media-error{color:var(--r);margin-top:8px;font-size:13px}